TEM 503 - Process Improvement and Applied Analytics with Lean Six Sigma

This course addresses the need of engineering management students to acquire an understanding of quality management. This course will cover basic quality concepts, quality theories, and quality standards. Moreover, the course provides a concise description of the main quality tools used in manufacturing and service environments and covers a basic review of statistics. Course topics include total quality management topics and quality tools. Some of the management topics are total quality management, quality and global competitiveness, and strategic management. In addition, quality tools include ISO 9000, total quality tools, quality function deployment, statistical process control, and Six Sigma.

Credits: 3

Program Graduate